Shipping policy
All orders are processed and shipped from the UK.
To qualify for next day delivery, orders has to be placed before 2pm and please select the appropriate shipping method during checkout
Orders are processed and shipped between 48-72 hours EXCEPT ON PRE-ORDER ITEMS
PREORDER SHIPPING TIMELINE- If your order includes a pre-order item, all your items will be shipped together when the pre-order item is being shipped. But if you would like for available items shipped out before the pre-order item is available, please place the orders separately (for example, if your order includes three items and one is a pre-order item, all 3 items will be shipped together in one package when the pre-order item is available to ship)
Customers in the United States and Canada please note that a customs duty fee of approximately $30 may be charged by your local customs authority upon delivery. This fee is not collected by Onru Woman and is the responsibility of the customer upon receipt of your order.
Please note that by default SIGNATURE WILL REQUIRED WHEN YOUR PACKAGE IS DELIVERED. If you prefer to waive signature at delivery, kindly add a note to your order or respond directly to the order confirmation email that you receive when your order is placed. In your email, please indicate that you "REQUEST TO WAIVE SIGNATURE AT DELIVERY. I understand that Onru Woman will not be responsible if package is lost or stolen.
It is very importance that you state the correct and precise shipping information (Include house number, post code, phone number and email address ) as we will not be responsible for any loss of package due to incomplete shipping addresses provided by customers.